Artificial intelligence can help us recruit and hire people across industries. It might be fairer than we are when it comes to screening job seekers.
Discover how AI can reduce hiring bias and promote fairness in recruitment, empowering more candidates to apply across various industries.
Artificial intelligence (AI) has the potential to reduce bias in hiring, particularly in male-dominated fields like tech. Research by Andreas Leibbrandt, an economist at Australia’s Monash University, suggests that when women know AI, rather than humans, will evaluate their job applications, they are more likely to apply. However, Leibbrandt emphasizes that humans should still have the final say in hiring decisions. While women in the study felt that AI was less biased than humans, men felt that the introduction of AI removed a perceived privilege they had with human recruiters. Overall, AI has the potential to transform the recruitment space by reducing bias and promoting a more even playing field.
https://www.businessinsider.com/ai-help-recruit-hire-employees-tech-women-bias-job-seeking-2024-1
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The inbox nobody reads is the one that matters
Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.
The best customers are the first ones you turn against
Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.
Delegation without comprehension is just prayer
The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.
The game-changing impact of AI
Explore how AI is revolutionizing healthcare, finance, education, retail, and HR, creating new opportunities in 2024 and beyond.
Remote work is here to stay despite in-person mandates, this economist says
Explore why remote work persists despite RTO mandates, and how hybrid models can enhance equity and collaboration in the evolving workplace.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.