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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· found · professional-skills

Bookmark: 3 ‘workplace paradoxes’ to secretly boost your career— by a psychologist

Unlock career growth by mastering three key workplace paradoxes that enhance influence, confidence, and long-term success.

Balancing career opportunities is crucial as too many options can lead to missed long-term growth. Subtle influence is often more persuasive than loud proclamations, as gaining trust quietly establishes true influence. Taking on challenging tasks can increase confidence and proficiency, making difficult accomplishments more rewarding.

Success in your career is often messy, complicated and full of contradictions—but that’s not necessarily bad. The contradictions are not the issue; the real challenge lies in finding ways to resolve them.

3 ‘Workplace Paradoxes’ To Secretly Boost Your Career—By A Psychologist

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The inbox nobody reads is the one that matters

Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.

The best customers are the first ones you turn against

Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.

Delegation without comprehension is just prayer

The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.

Bookmark: Workplace loneliness isn’t getting better [new data]

Discover new data revealing the rise of workplace loneliness and its impact on mental health. Explore effective solutions to foster connection at work.

Gen z’s job-hopping: Smart strategy for growth

Discover why Gen Z's job-hopping is a strategic move for career growth and learn how employers can adapt to retain top talent in a rapidly evolving job market.

Bookmark: The next wave of automation: Will AI disrupt more high-skill jobs?

Explore how AI is reshaping high-skill jobs, driving the need for new skills and offering opportunities in a rapidly evolving job market.