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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· artificial-intelligence · found

Bookmark: AI is going to eliminate way more jobs than anyone realizes

AI is set to disrupt millions of jobs, demanding urgent workforce reskilling while creating new opportunities in the evolving job market.

I’ve been reading Emil Skandul’s piece on AI’s impact on the global economy. It’s fascinating to see how AI could disrupt millions of jobs while unlocking massive opportunities. Skandul makes a compelling case for urgent workforce reskilling. The future is coming at us faster than I expected.

A compelling quote from the article is: “I do not think we’ll see mass unemployment," Brynjolfsson, who anticipates AI spreading faster than other general-purpose technologies, told me. “But I do think we’ll see mass disruption, where a lot of wages for some jobs will fall, wages for other jobs will rise, and we’ll be shifting around into demand for different kinds of skills. They’ll have to be a lot of reallocation of labor and rescaling of labor with winners and losers.”

AI is going to eliminate way more jobs than anyone realizes

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The inbox nobody reads is the one that matters

Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.

The best customers are the first ones you turn against

Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.

Delegation without comprehension is just prayer

The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.

Redefining leadership: Embracing human judgment amid AI disruption

This article offers a critical perspective on how AI is reshaping the job market and challenges leaders to focus on uniquely human skills like judgment and responsibility, providing valuable insights for anyone interested in the future of work and leadership.

Bookmark: The next wave of automation: Will AI disrupt more high-skill jobs?

Explore how AI is reshaping high-skill jobs, driving the need for new skills and offering opportunities in a rapidly evolving job market.

Bookmark: 41% of employers worldwide say they’ll reduce staff by 2030 due to AI

Explore how AI will reshape the workforce by 2030, with 41% of employers expecting staff reductions and new job opportunities emerging.