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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

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Bookmark: How AI innovation is driving educational excellence

Explore how AI is revolutionizing education with personalized learning tools, empowering teachers, and addressing academic integrity challenges.

I came across an insightful article by Bobby Hellard on ITPro that delves into how generative AI is reshaping education. It’s fascinating to see AI being used as digital teaching assistants, helping both students and teachers with personalized learning tools. Hellard notes the critical need to address academic integrity as AI becomes more prevalent, suggesting shifts towards process-focused assessments. It’s exciting to consider the potential this has to build essential skills for the future workplace.

A notable quote from the article is: “The adoption of generative AI in the classroom is not to usurp educators, but rather aid them – like digital teaching assistants.”

How AI innovation is driving educational excellence

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The inbox nobody reads is the one that matters

Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.

The best customers are the first ones you turn against

Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.

Delegation without comprehension is just prayer

The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.

Bookmark: OpenAI chatbots for education: Custom gpts to possibly help improve online learning

Explore how OpenAI's custom GPTs aim to enhance online learning, offering personalized support for students and transforming education's future.

Article analysis: The rise of the micro-credentials movement: Validating skills beyond traditional degrees

Explore how micro-credentials bridge skill gaps, enhance hiring, and offer affordable, flexible learning options for today's workforce demands.

Article analysis: Not using AI is “disservice” to students

Integrate AI in education to enhance learning and prepare students for future jobs, ensuring they thrive in an AI-driven world.