Bookmark: Mastercard exec wants companies to reskill workers before AI comes for their jobs
Mastercard's exec urges businesses to prioritize reskilling workers to prepare for the AI revolution and safeguard jobs.
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Mastercard exec wants companies to reskill workers before AI comes for their jobs
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
How do I get my dev team to adopt AI?
A stub on helping mixed-interest development teams find their own useful ways into AI.
Want to learn about agents? Talk to someone who ran an agency.
I spent 20 years running consulting engagements at Fortune 500 companies. Turns out that's the best preparation for running a fleet of AI agents ... because the problems are identical.
Your AI agents need a water cooler
We run a twelve-session AI fleet that coordinates through an IRC breakroom. A friend asked: why are you making AI agents act like humans? The answer turned out to be more interesting than the question.
Bookmark: GenAI comes for jobs once considered ‘safe’ from automation
Generative AI is reshaping secure jobs in education, finance, and ICT, creating both challenges and opportunities for adaptation in urban areas.
Bookmark: Klarna CEO says the company stopped hiring a year ago because AI ‘’can already do all of the jobs
Klarna's CEO reveals how AI's capabilities halted hiring, challenging traditional job models and reshaping the future of work in fintech.
AI and the Canadian workforce: A new era of jobs and skill development
Explore how AI reshapes jobs and skills in Canada, driving workforce evolution and new opportunities for growth and development.