The article discusses the steps organizations can take to achieve excellence in digital delivery and maximize performance outcomes. The research, conducted by McKinsey, collected data from over 1,700 teams in various industries across the globe. The article identifies 19 capabilities grouped into five categories: strategy, structure, people practices and culture, process, and technology. These capabilities drive team-level performance beyond raw talent. The article emphasizes the importance of mindset shifts and structural changes in organizations to fully realize the benefits of agile and … read more >
This article highlights several AI tools that are reshaping the landscape of academia. Wordvice AI Writing Assistant offers real-time enhancements and feedback on grammar and style, as well as paraphrasing and summarizing tools. ChatGPT provides support for data retrieval, literature reviews, and idea generation. Typeset.io streamlines the writing and publishing process with predefined templates and automated formatting. Scite.ai helps with fact-checking by providing precise numbers of publications supporting or refuting specific claims. Quillbot enhances language and assists with … read more >
Ian ‘Hixie’ Hickson, a prominent figure in the Flutter community, has left Google. Despite not being as public as other contributors, Hixie wrote a blog post upon his departure, offering insights into Google’s actions and the criticism it faces. He defends Google’s intentions, such as with Google Books, and argues that some privacy advocates harm users by opposing beneficial Google proposals. He also laments the prevalence of unnecessary cookie warnings resulting from public cynicism towards well-intentioned projects. This resonates with the author’s recent … read more >
The web article discusses the role of AI-based tools in relation to human intelligence. It highlights that while AI has transformed various industries, including HR, it should be viewed as a complementary tool rather than a substitute for human professionals. The article emphasizes that AI can enhance productivity and provide valuable data-driven insights, but it cannot fully replace human involvement. It mentions that organizations are increasingly using AI to streamline operations, improve talent acquisition, enhance employee engagement, and make data-driven HR decisions. However, it also … read more >
The web article discusses the four personality types of customer support automation. It introduces a framework based on two fundamental axes: “Simplicity” and “Activity.” The “Simplicity” axis measures the complexity of customer support tickets, ranging from simple issues that can be easily automated to complex issues that require skilled human agents. The “Activity” axis measures the level of action or interaction necessary to resolve support tickets, ranging from knowledge-based requests to actions that involve multiple systems. The … read more >
The article discusses a study conducted by computer scientists at the University of California San Diego on the reliability and robustness of large language models (LLMs) in generating code. The researchers evaluated four different code-capable LLMs using an API checker called RobustAPI. They gathered 1,208 coding questions from StackOverflow involving 24 common Java APIs and tested the LLMs with three different types of questions. The results showed that the LLMs had high rates of API misuse, with GPT-3.5 and GPT-4 from OpenAI exhibiting the highest failure rates. However, Meta’s Llama … read more >
1. AI can make work more enjoyable for employees and free them up for creative pursuits. 2. AI can provide real-time market insights for confident decision-making that can yield profits. 3. AI-driven predictive analytics can enhance the accuracy of predictions and provide timely and relevant insights for the retail industry. 4. Employees should remain in charge of collaborations and responsible for accuracy and quality when using AI. 5. Training for necessary tech skills and promoting a culture of lifelong learning can sustain an AI-powered workforce. 6. …
Microsoft’s research study demonstrates the effectiveness of advanced prompting techniques such as Chain of Thought (CoT) reasoning, dynamic few-shot selection, self-generated chain of thought, and choice shuffle ensembling in causing a generalist AI (GPT-4) to outperform a specialist AI (Med-PaLM 2) that was specifically trained for a given domain. This research paper confirms insights that advanced generative AI users have discovered, and the Medprompt technique has the potential to be used to elicit high quality output in any knowledge area, eliminating the need to intensively train a … read more >
“For example, a technique used by the researchers, Chain of Thought (CoT) reasoning is one that many advanced generative AI users have discovered and used productively.” —Researchers Extend GPT-4 With New Prompting Method
The article discusses how AI is evolving in the field of talent management and human resources. It explains how AI is being used for skills mapping to understand employees’ competencies and guide training and development. AI talent platforms analyze employee profiles, skills, achievements to match people with the right roles and projects. These platforms also facilitate internal mobility by identifying suitable next moves for employees.
A contrarian insight is that while AI promises enhanced efficiency, productivity and fairness in talent management, there are also risks around privacy, …
