DOES18 London - The PMO is dead, long live the PMO - Jonathan Smart & Morag McCall
Jonathan Smart, Head of Working Ways, BarclaysBarclays started focusing on continuous improvement in enterprise-wide agility and DevOps in 2015. As per the Theory of Constraints, focusing on the biggest constraint to flow, we have been shifting left in the end to end value stream, into Portfolio Man…
Read full article at the publisher’s site: https://www.youtube.com/watch?v=R-fol1vkPlM
Featured writing
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
Books
The Work of Being (in progress)
A book on AI, judgment, and staying human at work.
The Practice of Work (in progress)
Practical essays on how work actually gets done.
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Dev reflection - February 03, 2026
I've been thinking about constraints today. Not the kind that block you—the kind that clarify. There's a difference, and most people miss it.
When execution becomes cheap, ideas become expensive
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