Generative AI’s transformative power

Explore how generative AI is reshaping work and interactions, as expert Ethan Mollick reveals its transformative potential in the future of business.
In a McKinsey Global Institute podcast, business professor Ethan Mollick expresses his concern that the implications of generative AI are not being taken seriously enough, stating that the technology underlying ChatGPT is so transformative that he is betting his career on it. He believes that it will cause a shift in the way people work and interact as significant as anything seen in our lifetimes. The Forward Thinking podcast is focused on looking at the future of business and society.
Forward Thinking on the brave new world of generative AI with Ethan Mollick
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
How do I get my dev team to adopt AI?
A stub on helping mixed-interest development teams find their own useful ways into AI.
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Your AI agents need a water cooler
We run a twelve-session AI fleet that coordinates through an IRC breakroom. A friend asked: why are you making AI agents act like humans? The answer turned out to be more interesting than the question.
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