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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· found · technology

Instapaper highlights to obsidian notes pipeline

Instapaper highlights to obsidian notes pipeline

Streamline your reading workflow by converting Instapaper highlights into organized notes in Obsidian. Boost your productivity today!

Duration: 0:28 | Size: 0.5 MB

”I have recently upgraded my Instapaper account to use it more consistently for highlighting articles on my phone and laptop when I get the chance to work through the large backlog.”

Instapaper Highlights to Obsidian Notes Pipeline

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The inbox nobody reads is the one that matters

Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.

The best customers are the first ones you turn against

Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.

Delegation without comprehension is just prayer

The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.

Article analysis: Maximizing organizational productivity: Analyzing ai’’s transformative potential

Unlock the potential of AI to enhance efficiency, streamline processes, and boost productivity in your organization with actionable insights and real-world...

Manual fluency is the prerequisite for agent supervision

You cannot responsibly automate what you cannot do manually. AI agents speed up work for people who already know how to do it. They do not replace the need to learn the work in the first place.

Your process was built for a different speed

When work changes velocity, governance systems don't just fall behind. They become theater. And theater is worse than nothing—it gives you the feeling of control without any of the substance.