“Relationships rank first in terms of workplace quality and job satisfaction. Do business leaders today have an obligation to offer deeper social connection at work?”

—The Economic Impact Of Loneliness: Office Relationships Vs. Chat GPT

According to a new report by the World Economic Forum (WEF), the increasing adoption of artificial intelligence (AI) in the workforce will likely drive demand for “re-skilling” and new training programmes for workers. The WEF’s Human Capital Report found that nations who prioritised workforce training and advancement had fewer skills gaps than those that didn’t.

[AI Could Drive A Push For Re-Skilling](https://www.forbes.com/sites/timbajarin/20 23/05/30/ai-could-drive-a-push-for-re-skilling/)

“durable skills—my preferred term—are essential. And in an automation-focused future, they’ll be even more so.”

—The Soft Skills “Debate” Is Over

Goldman Sachs reported this week in a sobering and alarming report about AI’s ascendance. The investment bank estimates 300 million jobs could be lost or diminished by this fast-growing technology.

https://www.forbes.com/sites/jackkelly/2023/03/31/goldman-sachs-predicts-300-million-jobs-will-be-lost-or-degraded-by-artificial-intelligence/

“In the digital era, the leader as an organizational midwife is typically a chief experience officer or a people leader who takes on the role and responsibilities of someone who nurtures a culture in which decisions on how something should and should not be used are made deliberately and intentionally by everyone.” (The art of leading in the AI age) read more >

“Rob Thomas, the chief commercial officer at IBM, said managers who use AI will replace managers who don’t.”

(https://www.businessinsider.com/ibm-managers-who-use-ai-will-replace-those-who-dont-2023-5)

“KARIM LAKHANI: Yeah, I would say the cost of cognition, the cost of creativity is going to massively decline with generative AI.”

(https://hbr.org/podcast/2023/05/how-generative-ai-changes-productivity)

“I think we’re going to be back to purpose. What is your mission? Because now you can accomplish your mission. What is your worthy mission that’s going to attract people to work with you?” (How Generative AI Changes Productivity) read more >

“Accenture, a professional services company, states that large language models (LLMs) such as ChatGPT-4, have the potential to impact up to 40% of all working hours. “This is because language tasks account for 62% of the total time employees work,” the company said.”

(https://www.techtimes.com/articles/291190/20230505/world-economic-forum-wef-reveals-top-10-jobs-ai-replace.htm)

Traditional usability studies are effective, but limited in scope. They focus strictly on how “functional” an application is. Specifically, they determine whether a user can complete a strict series of tasks. I think this model is outdated and doesn’t apply well to the Web. The goal is to replace the concept of usability. Or, rather, to supersede it. Audience Experience Optimization is a discipline that seeks to make certain that a viewer/participant of a Web site has a satisfying experience.

Traditional usability studies are effective, but limited in scope. They focus …