Remote workers are less engaged and more stressed
Discover how remote work impacts employee engagement and stress, and learn strategies to enhance connection and performance in your team.
The key insights from the article are that remote workers feel less connected to their company’s mission compared to in-office workers, and this lack of connection can negatively impact performance. Exceptional managers who communicate effectively can help improve the connection between remote workers and the company’s purpose. Hybrid work arrangements, where employees go into the office some days per week, seem to result in the highest connection to company purpose. Overall, while engagement levels are increasing, remote workers may still be more disconnected than in-office workers.
Original article: Remote workers are treating their jobs like gig-work and its turning them into the most disconnected employees
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
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The inbox nobody reads is the one that matters
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The best customers are the first ones you turn against
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Delegation without comprehension is just prayer
The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.
Many businesses are not yet prepared to fully reap the benefits of AI.
Unlock AI's true potential for your business by integrating it into your strategy, boosting productivity, and enhancing customer experiences.
Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…
AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.