Paul Welty, PhD WORK, BEING, AND STAYING HUMAN

Summary: summary

202 posts tagged with "summary"

Large language models struggle with generating clean code

The article discusses a study on the reliability and robustness of code generated by large language models (LLMs) for Java coding questions. The study evaluated four code-capable LLMs, including GPT-3.5 and GPT-4 from OpenAI, and found that they exhibited high rates of API misuse. The study also highlighted the importance of assessing code reliability beyond semantic correctness and emphasized the need for static analysis to ensure full coverage. Llama 2, an open model, performed the best with a failure rate of less than one percent. read more >

Using Generative AI and Automation for improvement

The key insights from this article are that OpenAI has released fine-tuning for the ChatGPT 3.5 Turbo model, which allows for customization to specific tasks and improves durability and reliability of the output. Fine-tuning also enables the shortening of prompts, saving time and cutting costs. The article provides a step-by-step guide on how to fine-tune the ChatGPT 3.5 Turbo model, including formatting data into JSON, gathering examples, uploading examples, creating a fine-tuning job, and using the fine-tuned model. The cost of fine-tuning is divided into training cost and usage cost. read more >

Skills-based hiring can drive equitable workforce

The key insights from this article are that traditional degree requirements for hiring can limit opportunities for individuals from marginalized backgrounds, hinder economic growth and global competitiveness, stifle entrepreneurship, and decrease employee engagement and satisfaction. The article highlights the importance of skills-based hiring and states’ role in driving this change. It mentions several states that have removed degree requirements for public sector jobs and emphasizes the need for collaboration among nonprofits, policymakers, businesses, educators, and community leaders … read more >

Customer support automation framework with four personalities

The article discusses a framework for classifying customer support teams into four personality types based on the axes of “Simplicity” and “Activity.” The “Simplicity” axis measures the complexity of support tickets, while the “Activity” axis measures the level of action or interaction required to resolve tickets. The four personality types are Knowledge Guardians, Enthusiastic Explorers, Thoughtful Analysts, and Complex Navigators. Each personality type has specific automation solutions and industries associated with them. The article emphasizes … read more >

Insights into ChatGPT's Versatility

The key insights from these article sections are: - OpenAI has made changes to large language models (LLMs) like GPT3 to make them more responsive to human interaction, allowing them to be used as powerful, general-purpose information-processing tools. - These changes enable AI models like GPT3.5 and GPT4 to be used in a programming manner, using new data instead of training, making AI more of a general-purpose tool. - Generative AI, like GPT4, is probabilistic and predicts the probability of words and phrases based on input, making it flexible but also unpredictable. - Training LLMs involves … read more >

Remote work debate and hiring lies

The key insights from this article are that Harvard Business School professor Amy Edmondson is well known for her research on psychological safety in the workplace, which is important for building innovative and healthy cultures. The move to remote work has raised concerns about employees hiding or covering up things, and organizations are trying to figure out the best hybrid work model. The article also mentions that hiring managers and job candidates often lie to each other during the hiring process. read more >

Remote workers are less engaged and more stressed

The key insights from the article are that remote workers feel less connected to their company’s mission compared to in-office workers, and this lack of connection can negatively impact performance. Exceptional managers who communicate effectively can help improve the connection between remote workers and the company’s purpose. Hybrid work arrangements, where employees go into the office some days per week, seem to result in the highest connection to company purpose. Overall, while engagement levels are increasing, remote workers may still be more disconnected than in-office … read more >

Meta updates its RTO policy, stricter mandate

The key insights from this article are that Meta (formerly known as Facebook) is implementing a stricter return-to-office (RTO) policy, requiring employees assigned to an office to work in-person at least three days a week. Failure to comply with this policy may result in disciplinary action or job termination. Remote workers are also expected to limit office visits to no more than four days every two months. The company is emphasizing accountability and monitoring to ensure compliance with the RTO policy. read more >

Walmart grant supports credential innovation in education

The article discusses a $395,000 grant received by UPCEA from Walmart to accelerate the growth of credential innovation in higher education. The project aims to develop scalable business and program models for colleges and universities based on market research tied to employer needs. It will also form a pilot consortium of UPCEA member institutions to engage local businesses in curriculum development for upskilling and reskilling employees. The project will disseminate best practices to scale credential innovation and build on UPCEA’s existing infrastructure in alternative credentials. read more >

AI revolution will reshape job market, economy

The key insights from this article are that the rise of artificial intelligence (AI) will have a significant impact on the job market and the global economy. It is estimated that over 300 million jobs worldwide could be disrupted by AI, and at least 12 million Americans will change to another field of work by 2030. However, AI also has the potential to add trillions of dollars to the global economy and create new job opportunities. Proper preparation and adaptation are necessary to navigate the AI revolution successfully. read more >