The impact of AI on the workforce.

Discover how AI is transforming the workforce, driving job skill evolution, and reshaping employment trends for the future.
The key insights from this article are: 1. The share of global English-language job postings mentioning GPT or ChatGPT has increased 21 times since November 2022. 2. The share of AI skilled LinkedIn members has increased 9 times from January 2016 to June 2023 across the 25 countries analyzed. 3. The skills required for many jobs have changed by 25% since 2015, and this number is expected to reach at least 65% by 2030 due to the rapid development of new technologies like AI.
Original article: Future of Work Report
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