The losers: Ceos who wanted butts in seats 5 days a week.
CEOs are shifting towards hybrid work models as employee preferences for flexibility reshape the future of office attendance. Discover the latest insights.
A new survey from the Conference Board reveals that only 6 out of 158 U.S. CEOs plan to prioritize bringing workers back to the office full-time by 2024. This indicates a shift in the mindset of executives, who are increasingly accepting hybrid work arrangements as the norm for knowledge workers. Another survey by Deloitte found that 65% of CFOs expect their company to offer a hybrid work arrangement this year. Remote work is likely to be the most persistent economic legacy of the pandemic, with 20%-25% of U.S. workers currently working from home part of the week. Employees prefer flexibility and clear strategies behind office attendance policies. Even CEOs who advocate for office work have hybrid options in their own companies. The pandemic has given companies the experience of remote work and changed the way we work long-term.
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The inbox nobody reads is the one that matters
Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.
The best customers are the first ones you turn against
Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.
Delegation without comprehension is just prayer
The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.
Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…
AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.
Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.
Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.