The Pitfalls of Over-reliance on AI

“Fabrizio Dell’Acqua shows why relying too much on AI can backfire. In an experiment, he found that recruiters who used high-quality AI became lazy, careless, and less skilled in their own judgment. They missed out on some brilliant applicants and made worse decisions than recruiters who used low-quality AI or no AI at all. When the AI is very good, humans have no reason to work hard and pay attention. They let the AI take over, instead of using it as a tool.” —Centaurs and Cyborgs on the Jagged Frontier