The pitfalls of over-reliance on AI
Discover how over-reliance on AI can hinder decision-making and diminish human skills, leading to missed opportunities and poor outcomes.
“Fabrizio Dell’Acqua shows why relying too much on AI can backfire. In an experiment, he found that recruiters who used high-quality AI became lazy, careless, and less skilled in their own judgment. They missed out on some brilliant applicants and made worse decisions than recruiters who used low-quality AI or no AI at all. When the AI is very good, humans have no reason to work hard and pay attention. They let the AI take over, instead of using it as a tool.” —Centaurs and Cyborgs on the Jagged Frontier
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
How do I get my dev team to adopt AI?
A stub on helping mixed-interest development teams find their own useful ways into AI.
Want to learn about agents? Talk to someone who ran an agency.
I spent 20 years running consulting engagements at Fortune 500 companies. Turns out that's the best preparation for running a fleet of AI agents ... because the problems are identical.
Your AI agents need a water cooler
We run a twelve-session AI fleet that coordinates through an IRC breakroom. A friend asked: why are you making AI agents act like humans? The answer turned out to be more interesting than the question.
Mastering tools like make and Zapier
Unlock efficiency and reduce costs by mastering Make and Zapier to build tailored tech stacks and streamline your business operations.
Researchers extend GPT-4 prompting
Discover how researchers enhance GPT-4's capabilities with innovative prompting techniques, boosting productivity and unlocking new AI potential.
The impact of AI on white-collar jobs
Explore how AI transforms white-collar jobs, highlighting the balance between automation and the enduring value of skilled human work.