Think Bigger: Unknown Use Cases in GenAI

Discover innovative GenAI use cases that boost efficiency, transform workflows, and unlock productivity in everyday tasks. Embrace the future of AI!

This was the content that I presented at the Emory Center for AI Learning day-long event AI.DIVE.

Step into the future of practical AI with me! In these recordings, I explore how cutting-edge AI tools can transform everyday tasks, streamline workflows, and unlock new levels of productivity. From boosting efficiency in content creation to developing personalized learning experiences, I dive deep into how AI can work hand-in-hand with us to tackle challenges on a grand scale. Whether you’re interested in actionable AI applications or curious about the potential of agent-based systems, these sessions are packed with insights, live demos, and the latest strategies to make AI work for you—right now. Let’s get started and reimagine what’s possible!

Presentation

Recording

AI-based “podcast” from NotebookLM

Featured writing

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

Books

The Work of Being (in progress)

A book on AI, judgment, and staying human at work.

The Practice of Work (in progress)

Practical essays on how work actually gets done.

Recent writing

We always panic about new tools (and we're always wrong)

Every time a new tool emerges for making or manipulating symbols, we panic. The pattern is so consistent it's almost embarrassing. Here's what happened each time.

Dev reflection - February 03, 2026

I've been thinking about constraints today. Not the kind that block you—the kind that clarify. There's a difference, and most people miss it.

When execution becomes cheap, ideas become expensive

This article reveals a fundamental shift in how organizations operate: as AI makes execution nearly instantaneous, the bottleneck has moved from implementation to decision-making. Understanding this transition is critical for anyone leading teams or making strategic choices in an AI-enabled world.

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