What’s the point of a degree?
Discover how a degree builds a strong foundation for your life and career, enhancing growth and opportunities beyond immediate employment.
A degree is worth it regardless of leading to direct employment. Helps your life and career in medium and long run. For career, esp short term, prob not. With a couple years experience, you can already get hired somewhere.
To me, a degree forms a broad, deep foundation for living and growing. That’s a big deal. It’s the foundation for *every* job. It *alone* needn’t get you a specific job. That’s what work-study, contract work, and internships are for. All those together, that’s a solid education.
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The inbox nobody reads is the one that matters
Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.
The best customers are the first ones you turn against
Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.
Delegation without comprehension is just prayer
The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.
Universities missed the window to own AI literacy
In 2023 the question of who would own AI literacy was wide open. Universities spent two years forming committees while everyone else claimed the territory. Then a federal agency published the guidance higher education should have written.
Why college students turned from being down on remote learning to mostly in favor of it - EdSurge news
Discover why college students shifted from skepticism to support for remote learning, revealing insights about instruction quality in education.
Teaching is like consulting
Discover how teaching and consulting share a common approach, emphasizing understanding and implementation for effective learning and growth.