Why college students turned from being down on remote learning to mostly in favor of it - EdSurge news
Discover why college students shifted from skepticism to support for remote learning, revealing insights about instruction quality in education.
“Now, students were given the opportunity to compare. And they discovered that the often lackluster college classroom is not much better than what usually happens online.”
The problem isn’t “online”. It’s “instruction”.
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The inbox nobody reads is the one that matters
Every organization has a monitoring system that works perfectly and reports to nobody. The gap between having information and acting on it is where most failures actually live.
The best customers are the first ones you turn against
Every subscription makes a bet that most customers won't use what they're paying for. The customer who closes that gap becomes a problem to be managed.
Delegation without comprehension is just prayer
The organizations that survive won't be the ones that automated the most. They'll be the ones that figured out what to stop delegating.
Article analysis: How video essays can transform student writing: Insights from a popular YouTube case study
Transform student writing by integrating video essays into your curriculum, enhancing engagement and building essential real-world skills.
Article analysis: Transforming education globally: Analyzing the impact of harvardx’’s online learning initiatives
Discover how HarvardX's online courses are revolutionizing global education by providing accessible, practical skills for personal and professional growth.
Article analysis: The AI advantage: Why return-to-office mandates are a step back
Explore how return-to-office mandates hinder workplace progress and trust, while AI-driven hybrid models boost employee morale and productivity.