5 use cases for AI

Discover how AI transforms the workplace with creative writing, email marketing, and more in these five impactful use cases.
“Overall, the top five biggest use cases for gen AI in the workplace are creative writing, email marketing, idea generation, blog posts and writing product content.” (The AI in Business Trend Report 2023: Insights, Use Cases, and Sentiments from 500 Professionals)
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
How do I get my dev team to adopt AI?
A stub on helping mixed-interest development teams find their own useful ways into AI.
Want to learn about agents? Talk to someone who ran an agency.
I spent 20 years running consulting engagements at Fortune 500 companies. Turns out that's the best preparation for running a fleet of AI agents ... because the problems are identical.
Your AI agents need a water cooler
We run a twelve-session AI fleet that coordinates through an IRC breakroom. A friend asked: why are you making AI agents act like humans? The answer turned out to be more interesting than the question.
The pitfalls of over-reliance on AI
Discover how over-reliance on AI can hinder decision-making and diminish human skills, leading to missed opportunities and poor outcomes.
Mastering tools like make and Zapier
Unlock efficiency and reduce costs by mastering Make and Zapier to build tailored tech stacks and streamline your business operations.
Researchers extend GPT-4 prompting
Discover how researchers enhance GPT-4's capabilities with innovative prompting techniques, boosting productivity and unlocking new AI potential.